SmartPINs Explained

Modified on Thu, 18 Jul at 10:05 PM

SmartPINs are ideal for providing date/time based temporary guest access to locks without a network. Instead of relying on a network connection to the lock, the access information is actually carried within the PIN code itself.

This article covers the following:

How do SmartPINs Work?

Contrary to popular belief, SmartPINs do not use fairy magic and pixie dust. Creation of a SmartPIN starts with 3 variables; a seed key (like the lock’s serial number), starting date and time, and ending date and time. Using an encryption algorithm, the app computes and produces a PIN code based upon those variables, embedding the access information within the PIN. This PIN can then be provided to the guest via email or text. When the PIN code is entered into the lock, the lock’s processor uses the same algorithm and seed key to decrypt the PIN code entered, check the date and time the PIN is active for and presto, they are in. Only it’snot magic, it'smath! The algorithmic PIN only works after the code's start date and automatically expires on the end date.

Do SmartPINs Need WiFi to Work?

No. Internet connectivity is not required for SmartPINs to work. This is because SmartPINs do not need to be sent to the lock in advance of them working. The lock the PIN works on along with the dates and times it is valid between are actually embedded into the PIN itself. So, once you generate the PIN, it is ready to go!

Enabling SmartPINs in Settings

To create a SmartPIN, a lock must have SmartPINs enabled in the lock’s settings. Look for the “SmartPINEnabled” setting and ensure it is set to Enabled.

Creating a SmartPIN

To create a SmartPIN, go to the lock you would like to generate a SmartPIN For. Then...

Go into the Access section and create a new Access User.
Enter the name of the Guest you are generating the SmartPIN for.
Select SmartPIN as the Credential type.

Enter the Start Date & Time and End Date & Time for the SmartPIN

Click Save to generate the SmartPIN
The app will generate the 10-digit PIN.
Provide this PIN to the guest for use.

Using a SmartPIN

To use a SmartPIN on the lock, simply enter the PIN on the keypad and press Enter (Lock/Unlock button or #) to unlock the door.

Note: Shorter custom PINs can be created at the door (see below). This way the guest only has to enter the 10-digit code one time when first accessing the lock.

Creating a Custom Short PIN

The 10-digit SmartPIN will unlock the door within its access period and it can also be used to create a custom short pin so your guest doesn’t have to use the 10-digit pin every time.

To create a custom PIN:

Enter 10-digit SmartPIN, followed by Enter button (door will unlock). Then within 10 seconds enter a 4-8 digit custom PIN, followed by # key to save.

Example: 234-693-0987, Enter, 7595, Enter

Your guest can now use their custom PIN to unlock the door. This custom pin will expire the same time the 10-digit ReadyPIN expires.

Note:

A SmartPIN cannot be used to create a custom pin until it is active (after start time begins)
Custom PINs cannot be single digit pins (2222) or consecutive (1234, 6789)

SmartPIN Options

SmartPINs can be created within the following limits…

Duration	1 - 32 Days	33 - 365 Days
Resolution	1 Hour	1 Day
Pin Length	10 Digits	10 Digits

This means that SmartPINs up to 32 days long can have access start and end times that start and stop on the hour, providing owners with finer controls for these shorter duration codes. However, SmartPINs that are between 33 - 365 days long are less granular with a 1 day resolution. For these SmartPINs over 32 Days, the default start time on the lock is 8AM on the starting day and access ends at 8PM on the ending day.

The maximum duration for a SmartPIN is 365 days long.

Blocking (Revoking Access) SmartPINs

If you have issued a SmartPIN and now need to revoke access, this can be done by "blocking" a specific SmartPIN. This can only be done on the keypad of the lock.

To block a SmartPIN, enter:

Programming Code, Enter, 128, Enter, [SmartPIN], Enter

If successful, you will see two green flashes.