Lock Settings

Modified on Fri, 2 Aug at 7:42 PM

The settings of the lock can be managed via the Settings tab. Here is an overview of all settings.

Please Note: Your lock must be connected to Wi-Fi in order for settings to be updated. This is because the settings updates are sent to the lock via the Wi-Fi connection to the cloud.

Name

Name the lock something that easily identifies the lock to you. Examples: Front Door, Back Door, Unit 208.

Location

This is the location where the lock is assigned to each location is assigned a time zone, and this time is applied to any lock assigned to it. So, if you change your lock’s location, be sure the location’s time is set correctly as it will affect your lock’s time.

Notifications

You can enable push-notifications within the app for individual locks within their separate lock settings. You can select from the following options to be notified when the lock reports the activity:

Locked
Unlocked
Access Denied
Low Battery

General

Heartbeat Interval

This lock has an embedded Wi-Fi radio. The Wi-F radio is turned off when the lock is not in use. This is because Wi-Fi radios consume power at a fairly rapid rate. There are 2 ways that the Wi-Fi radio can be activated so that it will connect to the internet. The first is by pressing a button on the keypad and the second is via regularly scheduled 'Heartbeats'.

After the initial registration, the Heartbeat Interval is set to 1 hour by default. However, this setting can be adjusted through this Heartbeat Interval setting. For longer battery life, the interval can be lengthened to up to 24 hours. This means that the lock will connect to Wi-Fi on its own once every 24 hours. Interval options range from 5 minutes – 24 hours.

Auto-Lock

The Auto-Lock setting determines the behavior of the lock after a user code successfully unlocks the door. Options for this setting are:

Enabled: this will cause the door to re-lock after a credential successfully unlocks the door.
Disabled: also known as Passage Mode, the lock will remain unlocked after a credential successfully unlocks the door.
Schedule: You can also adjust this mode according to a schedule. If you select the Schedule option for your auto-lock setting, an additional option will appear to select a schedule. Schedules must be previously created under the Schedules/Lock Schedules section.

Auto-Lock Timeout

This setting is tied to the Auto-Lock Setting above. This determines how many seconds after the lock was unlocked until the lock will re-lock. The default setting is 5 seconds. Maximum time is 1,800seconds (30 mins). Time must be entered in seconds.

Online Auto-Lock

If unlocked remotely over the internet, should the lock re-lock afterwards? If enabled, it will re-lock according to the Auto-Lock Timeout setting (5 seconds by default).

Lock-Action Schedule

A Lock Action Schedule can be created to Lock and Unlock the door at specific times of the day. This will happen automatically on its own according to the schedule. Before applying a Lock-Action Schedule, they need to be created within the Lock Schedules section of the app.

Keypad Lockout Count

As a security measure, the lock will disable the keypad after X number of failed attempts. This guards against brute force attacks where someone could try to guess codes over and over. By default, after 5 incorrect entries, the keypad will shut down for 60 seconds. This incorrect entry count can be decreased to 0 to disable this setting or increased to 20.

Keypad Lockout Time

If the keypad does lockout because the Keypad Lockout Count was reached, this specifies the amount of time to lockout the keypad. This means that the keypad will be unresponsive. Default is 60 seconds. Max time is 1,800 seconds (30 minutes).

Programming Code

Several settings and other functions can be updated via the keypad of the lock. To change the locks programming, you need a Programming Code which is a password of sorts. Programming via the keypad always starts with the Programming Code, then a function code, then any required data. For example, to mute the keypad, the programming sequence looks like this:

Programming Code [123456 by default], Enter, 160 [the function code for Mute), Enter

Mute

By default, the lock will beep when a key is pressed, or a card is read. It will also beep for success and failed entries. The buzzer on the lock can be disabled by enabling Mute.

Advanced

Wake Wi-Fi

Determines what actions will cause the lock to connect to Wi-Fi.

User Action: Wake Wi-Fi on any user action (for example, when a button on the lock is pressed). These wake ups will happen in addition to the scheduled heartbeats. This is useful if you would like events to be reported in real time.

Heartbeat Interval Only: Don’t wake on user action – only wake Wi-Fi on the scheduled heartbeats. This is useful if there are many accesses per day and you want to conserve battery. Events will be reported during scheduled heartbeats.

User Action Except Manual: This setting is for deadbolts or other devices with a manual means to lock/unlock the door from the interior, like a thumb turn. This setting will wake Wi-Fi on keypad or card access events, but not if the thumb turn is used to lock & unlock the door. This is useful if you only want to be notified in real time of access user unlock events using the keypad or other credential.

Smart PIN Enabled

SmartPINs are ideal for providing date/time based temporary guest access to locks not connected to Wi-Fi. Instead of relying on a network connection to the lock, the access information is carried within the PIN code.

These time-based PINs are computed by an algorithm that produces the PIN based on the lock’s serial number, start time of the access, and end time of the access. This information is then embedded into the PIN number generated by the software. When the Smart PIN is entered into the lock, the same algorithm decrypts the PIN to decipher if it is valid on that lock at that time.

SmartPINs are ideal for locks that are not connected to the internet. They provide a means to provide temporary access still remotely in these cases.

SmartPINs are disabled by default.

Smart PIN Seed

The purpose of the Smart PIN Seed is to provide a means to sync two or more locks together so they can be unlocked by the same Smart PIN. This might be useful for a house with a front and back door. By default, each lock uses a portion of its serial number to ensure the Smart PIN is unique to that lock. However, this can be overridden by entering the same 4–10-digit seed on multiple locks.

Please note, if the lock is connected to Wi-Fi, this seed will be updated on the lock. If it has Wi-Fi disabled, the seed must be updated directly on the lock itself. This can be done by entering:

Programming Code, Enter/# ,101, Enter/#, [4-10-digit seed]

After syncing multiple locks with the same Smart PIN seed, a Smart PIN can be generated on one of the locks and it will then work on all synced locks.

Auto-Enter Code

This setting is enabled by default and means that there is no need to press # or any other button to “enter” the PIN number. The lock will evaluate the PIN number entered and automatically search for matching stored PINs. This also allows for the user to add additional numbers before their real pin if there is a concern someone is watching over their shoulder. For example, if the valid PIN in 4466, the user could enter 1224466.

Disabling this setting would require the user to press # or the Lock/Unlock button on the lock after entry, and the PIN must match exactly.

Serial Number

This is the serial number of your lock. This is a unique number that cannot be changed.

Firmware Version

This is the current firmware on the Bluetooth module (nrf) and Wi-Fi module (esp) on the lock. This is for informational purposes only.

Setup

Wi-Fi Setup

This setting provides the ability to setup the lock to Wi-Fi, as another pathway besides the Wi-Fi/Gear icon on the lock page

Run Calibration

Running calibration is only for the Deadbolt KIC 3505 lock. Via Bluetooth, you can hand the device and program whether it is on a left or right sided door. This will do the same as the handing sequence which can be done by entering:

Programming Code, Enter,140, Enter

Factory Reset

When this option is selected, you can reset the lock when you’re near since this feature utilizes Bluetooth. After the reset has successfully been processed, the lock will redownload the same settings once again to restore the functions/features the customer has set up.

Delete Lock

Click to delete your lock. After clicking you will need to confirm. This cannot be undone. If deleted by mistake, the lock will need to be re-registered by adding a new lock in the app.