Manage Access Users & Credentials

Modified on Mon, 29 Jul at 5:12 PM

Please Note: Your lock must be connected to WiFi in order for settings to be updated. This is because the settings updates are sent to the lock via the WiFi connection to the cloud.

To create a new credential such as a PIN, Card or SmartPIN, navigate to the lock you want to add the User to and then click on the Access Icon. 

Before creating any users, this view will be empty. Click on the add Access button in the lower right of the screen. 

Enter the Credential Users Name. Email is optional. 

Click on the Credential Type drop-down to see the available credential types for this lock.

Note: Only supported credential types will be displayed. For example, if a lock does not support card credentials, cards will not be an available option for that lock.

 

In this case, PIN was selected. Now enter the PIN number for this User. PIN can be from 4-10 digits. 

If this was a Card, the Card # would be entered instead. 

If SmartPIN, no entry is required. The Smart PIN is generated by the software.

To limit the time of access, there are two slider options: 

  1. Guest Access 
  2. Access Schedule 

Guest Access will place a start date and time and end date and time on the credential, so it will only be valid within that period. 

Hit the slider to limit the credential to Guest Access and enter Start and End dates/times.

To add Access Schedules, click the slider. 

This produces two options: 

  1. Week Schedule 
  2. Holiday Schedule 

Week Schedule will limit the credential to a weekly schedule. For example, Monday – Friday from 9AM to 5PM. Schedules need to be created beforehand in the Schedules section. 

Holiday Schedules will block the credential from working on specified dates. Holiday schedules also need to be created beforehand in the Schedules section. 

Click Save to create this Credential User.

Note: Guest Access and Access Schedules CAN be combined. For example, you may have a temporary employee that you want to have start on October 1st and End on October 31st. Then, within that time you can assign a weekly work schedule of Monday - Friday from 9AM to 5PM.

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